MEMBERSHIP must be applied for by the travel industry member prior to family membership requests. There must be one financial member in each booking made with Interline Reservation Service. Travel Industry members must be working a  minimum of 20 hours per week and a  minimum of 6 months within the Travel Industry (depending on the supplier). Interline Reservation Service will accept all bona fide Industry members and their families, however each individual supplier may impose further restrictions upon eligibility for any particular fare. Each membership must be accompanied by a copy of the industry member’s ID,  IATA card or  a letter of verification from the Travel Industry’s employer, stating the full names of the employee and family members and the relationship of the family members to the Travel Industry employee. Retired Airline employees must provide a copy of their certificate of Service or Retired ID.

MEMBERSHIP FEES are utilised a) To develop & maintain our new website. b) to maintain the membership database  c) to advertise to members the Special Travel Offers  d) to distribute weekly email Bulletins with special industry offers e) to advertise all our fantastic travel offers and ensure these offers remain exclusive to the Travel Industry members and their families. Membership fees are non-refundable. Fraudulent or incorrect sign ups will result in forfeiting your membership fee.

SUPPLIERS of reduced rate fares, products or services may impose further conditions upon eligibility for any particular fare, product or service and Interline Reservation Service does not guarantee of imply eligibility for any particular fare, product or service.

PRICES:  All rates, terms and conditions are subject to increase or change without notice due to currency fluctuations. Rates are quoted in Australian Dollars (except where indicated). Prices are on a cheque or cash basis. Payment by credit cards attracts an additional 2.2% to 3.3% depending on the credit card. Any quote given is an estimate of price only and is subject to change at any time.

PAYMENT:  A deposit of $110 per adult is required at the time of booking.  On confirmation, further deposits or full payment maybe required by the Principals. These deposits will be applied to the cost of your travel arrangements and will only be refunded should we be unable to obtain a suitable or similar confirmation. Full costing will be advised at the time of confirmation and payment will be due no later than 30 days before departure or as requested.  Some Principals require payment immediately on confirmation. Credit Cards are often required to guarantee bookings. For bookings made within 10 days prior to departure, we require a bank cheque, money order, or credit card as payment. Documents will not be issued until Interline Reservation Service has cleared funds.

AMENDMENTS: All amendments to bookings will incur a $33 amendment fee per change in addition to any amendment fee required by the Principal. 

LATE BOOKINGS: A late booking fee of $33 will be incurred for any bookings made within 5 working days from date of departure.

SERVICE FEE: A $33 fee is paid upfront for requests relating to products not listed in our bulletins, on the website or fliers. This will go towards the booking.

CANCELLATIONS:  Cancellations will incur a fee from $110 per adult (non-refundable deposit ) plus any cancellation fees levied by the suppliers after confirmation.

REFUNDS: Interline Reservation Service will not refund unused vouchers except hotel & rail passes once travel has commenced. Any charges levied by the supplier plus $110 per person refund fee will be charged. Refunds will not be made until Interline Reservation Service has received the refund from the supplier.

INSURANCE: We strongly suggest you consider buying our own SureSave insurance to cover you and your belongings. SureSave Travel Insurance is a special insurance for industry employees that provides a full year’s cover at a very low price, with excellent benefits including cancellation costs. See the website for details and now on-line booking!

CAR RENTAL: All additional charges relating to rentals must be paid directly to the rental car company at the time of vehicle collection. These include items such as deposits, fuel, one way fees if applicable, fees for primary drivers under 25 years, optional coverage such as Personal Accident Insurance. Extended Protection and Personal Effects Coverage. Specific car models cannot be guaranteed. Any vehicle within the same category may be supplied.

PASSPORTS AND VISAS: It is your responsibility to ensure that you and your party have valid passports and applicable visas.

ELIGIBILITY: Our suppliers differ in their reduced rate categories and those eligible to qualify. Many of our rates are available to various categories of industry family members and travelling companions. Please check with us for the applicable rates.

RESPONSIBILITY: Interline Reservation Service acts only as an agent for the companies or principals providing or offering the means of travel, accommodation and other services, and bookings are made subject to the terms and conditions under which services are provided by principals concerned. The principals reserve the right to change prices of their services without notice. Interline Reservation Service cannot be held liable for any alterations, act or omission on the part of those performing any of the principal’s services or for any consequential loss. Descriptions of the principal’s services and accommodation are supplied by principals and Interline Reservation Service will not be responsible for any misdescription of such services. Receipt of payment shall be deemed acceptance. We do not take responsibility for the delivery of tickets and documents via Australia Post. If documents do not arrive in time for your departure, normal cancellation fees will apply.